Payments

All orders must be paid for 100% before they are collected by transport.

We have two catalogue seasons per year: Spring and Autumn. In these catalogues we offer a wide range of retail products. Each season has three order dates (deadlines) and three delivery times, which are clearly stated on the back of our catalogue.

In addition to the standard catalogue offer, we also offer the option of purchasing individual flower bulbs and/or perennials. These are delivered in export crates or cardboard boxes. Since we purchase these products specifically on customer order, a down payment obligation applies. The order will only be accepted once the down payment has been received.

All payments must be made by bank transfer, clearly stating the order number. Please note that payments must always be made by the company registered with us. We do not accept payments from third parties.

Frequently Asked Questions:

1. How can I pay?
   You can pay by bank transfer.

2. What is your bank account number?
   You can find our bank details on the invoice, on the back of our catalogues or you can request them from our sales team. Don't forget to mention your order number when making the payment.

3. Can you send a signed proforma invoice for payment?
   Of course, let us know and we will send you a signed proforma invoice.

4. I'm picking up this week — where can I find my invoice?
   Invoices are sent in advance by email, together with the packing list.

5. What is my current balance?
   We will be happy to send you an up-to-date overview of your balance upon request.

6. Did you receive my payment?
   As soon as your payment has been processed by our administration, you will receive a confirmation.

7. What is the final payment date?
   The due date is stated on your invoice. Please contact us in time if you need an extension.